Customer Relationship Management

Secure web-based Customer Relationship Management (CRM) software to generate more sales and provide great customer service.
Customer Relationship Management (CRM) is managing the relationships you have with your customers. Businesses must have information about customers from its various channels, Information right from order initiation up to customer service call history.

Nobive Solutions impliments a secure web-based, effective Customer Relationship Management tool allows you to utilize the modern technology to collect, collate and process this essential information. It allows you to provide better, efficient, personalized, high-quality service to your customers.

In a nut shell...

  • Comprehensive solution for automating the sales process of your organization
  • Process information right from order initiation to customer service call history
  • Generates quality leads & lasting relationships that is mutually beneficial
  • Performs Marketing Automation, Sales Force Automation, Customer Service & Support

Key Features

Sales Force Automation

  • Learn more about the people you do business with, with a 360-degree history of your contacts
  • Never lose sight of another deal with an actionable, real-time map of your sales pipeline
  • Reach out to contacts over tracked and recorded emails or calls in just a click
  • Schedule appointments painlessly with built-in automated scheduling tools
  • Make better decisions with pre-built and custom analytics and insights

Helpdesk

  • Focus your time on solving customer problems. Vtiger automatically creates cases from phone calls, email, chat, and the customer portald loyalty
  • Let no case go unanswered, with filtered views that show you the status of every case in your support pipeline
  • Provide reliable customer support, with SLAs and automatic escalations
  • Continuously improve your team's performance with pre-built insights and analytics

Njegis House, 4th Floor, Tom Mboya Street, Nairobi

P: +254710313059 | +254733139037

E: info@nobive.com

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